Privacy Policy

In simple language:

  • We collect your personal information through your device and your usage pattern 
  • Your personal information is used to enhance your experience on the website, and to safeguard your interests
  • Your personal information remains with us, used and shared only by relevant parties or the parties to whom you give your concern
  • Your data is secure with us and we take all the precautions to keep it protected
  • You can write to us if any clause or policy seems ambiguous to you or if you have any troubles with any policy point

​​Personal information

PC Builder understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, to give you choices. If choices are not offered on web pages where your personal information is obtained, you can write to us and we will rectify it. 

General Information we gather and track

We request personal information when you create an account, place an order, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example, if you request technical support online, we will ask you for information necessary to complete the transaction such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

We collect this information in order to help us better understand the usage patterns of our website to provide more timely and relevant updates. We also use this information for planning and forecasting server loads, upgrade patterns, affiliate management, and purchasing patterns. The information is also used to generate aggregate statistics about how our website and update services are used so that we may provide the best possible support to our customers.

How we use the General Information we gather and track

  • We use personally identifiable information in the following ways:
  • To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
  • To assist us in creating a custom PC that is relevant to you;
  • To provide you with special offers that may be of interest to you;
  • To assist us in finding better products and services to meet your needs;
  • To help you quickly find computer parts, services or product information important to you.

With whom we may share your information

PC Builder collects and uses your personal information to operate the site and deliver the services you have requested. This information may include geographical location, IP address, computer operating system, version of the browser, referral source, visit length, pages viewed and navigation paths on the website, as well as data about the time, frequency and pattern of service usage. PC Builder uses your personally identifiable information to inform you of other products or services available from the platform and its affiliates. PC Builder may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. We may provide your personally identifiable information to the affiliate that initially referred you to the site.

PC Builder does not sell, rent or lease its customer lists to third parties. PC Builder may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. PC Builder will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on PC Builder; (b) protect and defend the rights or property of PC Builder; and, (c) act under exigent circumstances to protect the personal safety of users of PC Builder, or the public.

Opt-out of providing certain information

PC Builder provides a number of ways for you to opt-out of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. If you are on a PC Builder web page that requires personal information but does not offer communication choices or would like to change your preferences for information that you have previously provided, please send us your concerns. If you do not wish to continue receiving our email newsletters or bulletins you can opt-out of receiving these communications by replying to the unsubscribe in the subject line of the email.

Privacy of Children

PC Builder is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in the online activities and interests of their children. PC Builder does not knowingly collect information from children under the age of 13 and PC Builder does not target its websites to children under 13.


We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

Since PC Builder is a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other PC Builder offices around the world. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that PC Builder does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.

Use of Cookies

The PC Builder Site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time or qualify you for special offers that PC Builder may make available from time to time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. Cookies simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PC Builder Site, the information you previously provided can be retrieved, so you can easily use the PC Builder features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PC Builder Site that you visit.

Business Partner and Cobranded Web Sites

At the PC Builder Site, there are a number of links to companies with whom we have a relationship. PC Builder is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours. We also link to cobranded websites that are maintained by PC Builder and one or more of our business partners. When you submit information to one of our cobranded sites you may be submitting it to both PC Builder and our business partners and the privacy policies of these cobranded sites may differ from this privacy policy. We encourage you to read the privacy policies on any cobranded site to which you link for information on the privacy practices of that site.

Customer Support and Discussion Information

Please remember that information you submit for purposes of customer or product support in a discussion group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

Privacy Contact Information

If you have any questions, comments, or would like to change your communication preferences, please contact us using one of the options below:
Email your Privacy comments or questions to [email protected].